From Insight to Impact
GMG helps SaaS & tech leaders turn fast-growing operations & vendor networks into systems that grow revenue, margins, and CX.
Signature Services
Operational Transformation
Operational Transformation
Operational Transformation
Turn reactive operations into a predictable, scalable system that supports growth instead of fighting it.
- Simplify fragmented processes into clear, end-to-end workflows.
- Build operating rhythms, metrics, and dashboards that make performance visible and repeatable.
- Strengthen ownership and accountability across teams so everyone knows the “why” behind the work.
Vendor Governance
Operational Transformation
Operational Transformation
Make your vendor network a true extension of your business—not just another expense line.
- Deploy scorecards, QBR frameworks, audits, and escalation models that raise the bar on performance.
- Tie vendor outcomes to clear financial, customer experience (CX), and risk targets.
- Build relationships that combine partnership and healthy pressure to deliver.
Data & Analytics / BI
Operational Transformation
Data & Analytics / BI
Turn scattered data into a story leaders can act on in real time.
- Combine data from multiple systems into a single, trusted view of the business.
- Design dashboards and KPIs that tie directly to revenue, efficiency, and customer experience.
- Surface insights that guide where to invest, where to fix, and where to scale.
AI & Automation
Leadership Development
Data & Analytics / BI
Apply practical AI and automation where it actually moves the needle.
- Reduce manual effort in refunds, forecasting, reporting, and other repeatable workflows.
- Use machine learning to improve accuracy, early warning, and decision-making.
- Start with targeted pilots that prove value, then scale what works.
Leadership Development
Leadership Development
Leadership Development
Equip your leaders to run the system—not just chase the numbers.
- Give supervisors and managers coaching models that drive behavior change without burning people out.
- Build leadership programs that improve productivity, retention, and engagement across teams.
- Create a culture where data, feedback, and accountability are part of everyday conversations.